Contact Us

14A Putiki Rd Ostend

0220 343 188

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Opening Arrangements During Covid 19
  Our remote services, via phone and internet, remain open to all users. In particular if you are working from home and need tech support, we are available. As we are working from home too, we are flexible in when and how we respond (phone, skype, facetime, teamviewer, splashtop, etc etc).
  If you are an essential service with critical Computer/IT/Network issues, we are in a position to help with services and necessary parts, equipment or devices. Please phone or email.
  The Waiheke Techs retail shop is subject to the full shutdown of non essential services. We are following government recommendations as to health precautions. We ask that you do the same. Please check back frequently for updates.
  Where feasible, we are able to do remote access work on some computers and related devices. You can email or phone for details.
  Visits to your location (business or home) are unlikely at present except in genuine emergencies, and subject to the Government ruling on what constitutes essential services. Please phone or email.
   Stay healthy, stay in communication with friends, community and neighbours, and hopefully we will all be back to normal soon.

How we can help you

Services & Sales of

laptops, tablets, desktop computers, smartphones, printers, modems, routers, gamers, hard drives, keyboards, mice, chargers, memory sticks, software etc

Upgrade, Install, Fix, Repair, Improve,  Fine-tune, Troubleshoot


Creating solutions, and getting your computer or other device working the way it should be. All major brands supported.


Whether its your printer, Windows laptop, iPhone, Android tablet/phone, desktop computer, Windows 10 upgrade, Macbook, Mac Pro, Mac OS Upgrade, Apple TV, any router, modem, wifi, we can tell you whether its repairable, or upgradeable how much it will cost, and whether it would be better to just replace it or keep it in service.


We do installations of printers, modems, routers, internet, wifi, computers, file-storage servers, extenders, and so on.

Online Stuff
Website, eMail, Network, Wifi, Social Media, Skype, Facebook, Facetime
We can sort it out:


- Email setup and trouble shooting


- Home or office network issues, wifi worries, bluetooth blues


- Network connectivity, wireless, wifi extender does not work


- Needing help with Skype, Facebook or Twitter


- Need a website to boost your market presence


- We can come to you

Buy New
You can go straight to the Waiheke Techs shop at 14a Putiki Road to order new software, laptops, iPads, desktops, keyboards, mice, accessories, parts, hard drives etc. Or just phone to enquire about stock levels.
Prices include free shipping to these Waiheke areas: Oneroa, Blackpool, Church Bay, Surfdale, Palm Beach, Sandy Bay, Rocky Bay & Onetangi
Tuition & Consulting
Everyone learns at their own pace in their own way
We believe, that after showing you how in a user-friendly way, its best to let you have a go, sitting at the "drivers wheel" too.
That way, you not only see and hear how to do it, you also know that you can do.
You might want help with learning the basics, or you are very literate with technology but need a crash course in some particular area.
Or you might be needing to make a purchase but find the range of choices bewildering.
Now incorporating Rock-IT in association with Purple Dog Design